DAMAGED/DEFECTIVE ITEM
All items are well-protected by our package when shipping out. However, in the circumstances that the items are received in a bad state, we will definitely give you a prompt exchange if you notify us immediately upon receiving receipt to obtain an authorization for returns. Unauthorized returns may be refused or disregarded. Damaged/defective items must be returned to us within seven (7) days of delivery, securely packaged and wrapped with a copy of the delivery receipt. If the item of yours is not available, you can exchange for another item of the same or higher value. You would just need to top-up the difference. Refunds will be given at the discretion of our Company Management. Swapping will be looked upon on a case-to-case basis.

Product Descriptions
Au10Tiq will try our very best to be as precise as possible in our product descriptions. Invariably, the colors as shown in the photographs on our website may differ slightly from the actual color of the item. We are more than happy to clarify any queries on the items displayed. Our Company Management reserves the right to alter the prices of the items without notice.

General
Au10Tiq reserve the right to withdraw any merchandise from our website at any time and/or remove, screen or edit any materials or content on our site. Au10Tiq reserve the right to refuse to process a transaction for any reason or refuse service to anyone at any time in our sole discretion. Au10Tiq will not be liable to you or any third party by reason of her withdrawing any merchandise from our website whether or not that merchandise has been sold; removing, screening or editing any materials or content; refusing to process a transaction or unwinding or suspending any transaction after processing has begun. Contents on our website are protected by copyright.
All contents and materials in our website are only for your personal, non-commercial use which can only be used with the permission of Au10Tiq owners. Copying or storing of any content other than for personal, non-commercial use is prohibited without the prior permission from Au10Tiq or its owner.
By visiting & using our site, you signify your consent to all company policies of Au10Tiq. If you do not agree to our policy, please refrain from using this site. We reserve the right to modify our collection. Should there be a material change to our information practices, it will be applied only to information collected on a going forward basis.